Order Status
Give users a self-service portal to see where their order(s) are at in the manufacturing and fulfillment process.
What does it do?
The extension allows users to view the status of any order they have placed through Sales Portal in their ERP. This gives the user a self-service portal to see where their order(s) are at in the manufacturing and fulfillment process. Status is broken out by line status for manufacturers that offer partial shipments of orders.
Example of how it is used:
A replacement parts order is placed through Sales Portal. The manufacturer is closed on the weekend and you would like an update on your order. The user can log into Sales Portal and see expected ship dates, the status of their order (received, in progress, completed, shipped).
Industries:
All – specifically high-volume manufacturers
CPQ Product:
Sales Portal